{"id":304,"date":"2022-04-14T15:53:10","date_gmt":"2022-04-14T20:53:10","guid":{"rendered":"http:\/\/cherryhealthorg.local\/contacto\/"},"modified":"2025-03-10T11:31:11","modified_gmt":"2025-03-10T16:31:11","slug":"contacto","status":"publish","type":"page","link":"https:\/\/cherryhealth.org\/es\/contacto\/","title":{"rendered":"Contacto"},"content":{"rendered":"\r\n<section class=\"hero\" id=\"hero-block_998ce60f4dd914b627cdb897af3cf66e\">\r\n    <div class=\"hero-grid\">\r\n        <div class=\"hero-text\">\r\n                        <h1 class=\"hero-headline\">\r\n                                    <div class=\"hero-headline-large\">Contacto<\/div>\r\n                            <\/h1>\r\n                            <div class=\"hero-teaser\"><p>\u00bfC\u00f3mo podemos ayudarle? Utilice la lista desplegable que aparece a continuaci\u00f3n y seleccione el tipo de consulta que mejor se ajuste a su pregunta. A continuaci\u00f3n, rellene el formulario para ponerse en contacto con nosotros.<\/p>\n<\/div>\r\n                    <\/div>\r\n\r\n        \r\n    <\/div>\r\n<\/section>\n<h3 class=\"wp-block-heading\">Esta no es una l\u00ednea de triaje, crisis o emergencia.  <\/h3>\n\n<p class=\"wp-block-paragraph\">No podemos estimar los costes de los servicios a trav\u00e9s de la p\u00e1gina de Contacto. Estos mensajes s\u00f3lo se controlan durante el horario laboral. Haremos todo lo posible por responder a su mensaje en un plazo de dos d\u00edas laborables. Si no proporciona un correo electr\u00f3nico v\u00e1lido, no podremos responder.  <\/p>\n\n<p class=\"wp-block-paragraph\">Si usted es un paciente actual y necesita hablar con su proveedor, por favor llame a la oficina donde recibe atenci\u00f3n. Los mensajes enviados a trav\u00e9s de la p\u00e1gina de Contacto no se transmitir\u00e1n a ning\u00fan proveedor de servicios sanitarios. Si necesita cancelar, programar o reprogramar una cita, llame directamente a su centro de salud o utilice el Portal del Paciente.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00bfBuscas un n\u00famero de tel\u00e9fono, de fax o una direcci\u00f3n de correo electr\u00f3nico?\nHaz clic <a href=\"https:\/\/cherryhealth.org\/wp-content\/uploads\/2025\/03\/Contact-Directory.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">aqu\u00ed<\/a> para ver nuestro directorio. <\/p>\n<script>\n\/\/----------------------------------------------------------\n\/\/------ JAVASCRIPT HOOK FUNCTIONS FOR GRAVITY FORMS -------\n\/\/----------------------------------------------------------\n\nif ( ! gform ) {\n\tdocument.addEventListener( 'gform_main_scripts_loaded', function() { gform.scriptsLoaded = true; } );\n\tdocument.addEventListener( 'gform\/theme\/scripts_loaded', function() { gform.themeScriptsLoaded = true; } );\n\twindow.addEventListener( 'DOMContentLoaded', function() { gform.domLoaded = true; } 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*\/\n\t\tinitializeOnLoaded: function( fn ) {\n\t\t\tif ( ! gform.callIfLoaded( fn ) ) {\n\t\t\t\tdocument.addEventListener( 'gform_main_scripts_loaded', () => { gform.scriptsLoaded = true; gform.callIfLoaded( fn ); } );\n\t\t\t\tdocument.addEventListener( 'gform\/theme\/scripts_loaded', () => { gform.themeScriptsLoaded = true; gform.callIfLoaded( fn ); } );\n\t\t\t\twindow.addEventListener( 'DOMContentLoaded', () => { gform.domLoaded = true; gform.callIfLoaded( fn ); } );\n\t\t\t}\n\t\t},\n\n\t\thooks: { action: {}, filter: {} },\n\t\taddAction: function( action, callable, priority, tag ) {\n\t\t\tgform.addHook( 'action', action, callable, priority, tag );\n\t\t},\n\t\taddFilter: function( action, callable, priority, tag ) {\n\t\t\tgform.addHook( 'filter', action, callable, priority, tag );\n\t\t},\n\t\tdoAction: function( action ) {\n\t\t\tgform.doHook( 'action', action, arguments );\n\t\t},\n\t\tapplyFilters: function( action ) {\n\t\t\treturn gform.doHook( 'filter', action, arguments );\n\t\t},\n\t\tremoveAction: function( action, tag ) {\n\t\t\tgform.removeHook( 'action', action, tag );\n\t\t},\n\t\tremoveFilter: function( action, priority, tag ) {\n\t\t\tgform.removeHook( 'filter', action, priority, tag );\n\t\t},\n\t\taddHook: function( hookType, action, callable, priority, tag ) {\n\t\t\tif ( undefined == gform.hooks[hookType][action] ) {\n\t\t\t\tgform.hooks[hookType][action] = [];\n\t\t\t}\n\t\t\tvar hooks = gform.hooks[hookType][action];\n\t\t\tif ( undefined == tag ) {\n\t\t\t\ttag = action + '_' + hooks.length;\n\t\t\t}\n\t\t\tif( priority == undefined ){\n\t\t\t\tpriority = 10;\n\t\t\t}\n\n\t\t\tgform.hooks[hookType][action].push( { tag:tag, callable:callable, priority:priority } );\n\t\t},\n\t\tdoHook: function( hookType, action, args ) {\n\n\t\t\t\/\/ splice args from object into array and remove first index which is the hook name\n\t\t\targs = Array.prototype.slice.call(args, 1);\n\n\t\t\tif ( undefined != gform.hooks[hookType][action] ) {\n\t\t\t\tvar hooks = gform.hooks[hookType][action], hook;\n\t\t\t\t\/\/sort by priority\n\t\t\t\thooks.sort(function(a,b){return a[\"priority\"]-b[\"priority\"]});\n\n\t\t\t\thooks.forEach( function( hookItem ) {\n\t\t\t\t\thook = hookItem.callable;\n\n\t\t\t\t\tif(typeof hook != 'function')\n\t\t\t\t\t\thook = window[hook];\n\t\t\t\t\tif ( 'action' == hookType ) {\n\t\t\t\t\t\thook.apply(null, args);\n\t\t\t\t\t} else {\n\t\t\t\t\t\targs[0] = hook.apply(null, args);\n\t\t\t\t\t}\n\t\t\t\t} );\n\t\t\t}\n\t\t\tif ( 'filter'==hookType ) {\n\t\t\t\treturn args[0];\n\t\t\t}\n\t\t},\n\t\tremoveHook: function( hookType, action, priority, tag ) {\n\t\t\tif ( undefined != gform.hooks[hookType][action] ) {\n\t\t\t\tvar hooks = gform.hooks[hookType][action];\n\t\t\t\thooks = hooks.filter( function(hook, index, arr) {\n\t\t\t\t\tvar removeHook = (undefined==tag||tag==hook.tag) && (undefined==priority||priority==hook.priority);\n\t\t\t\t\treturn !removeHook;\n\t\t\t\t} );\n\t\t\t\tgform.hooks[hookType][action] = hooks;\n\t\t\t}\n\t\t}\n\t};\n}\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_1' style='display:none'><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/es\/wp-json\/wp\/v2\/pages\/304' data-formid='1' novalidate><div class='gf_invisible ginput_recaptchav3' data-sitekey='6LdiFucgAAAAAGfUyrPRWdy5g7GckZCLASKI8Zc3' data-tabindex='0'><input id=\"input_d6940e429b33b630150a5335bca4b629\" class=\"gfield_recaptcha_response\" type=\"hidden\" name=\"input_d6940e429b33b630150a5335bca4b629\" value=\"\"\/><\/div>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_2\" class=\"gfield gfield--type-select gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_2'>Reason for Inquiry?<\/label><div class='ginput_container ginput_container_select'><select name='input_2' id='input_1_2' class='large gfield_select'     aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select One<\/option><option value='New Patients \u2013 Schedule an appointment or ask about our services' >New Patients \u2013 Schedule an appointment or ask about our services<\/option><option value='Current Patients \u2013 Get access to the Patient Portal' >Current Patients \u2013 Get access to the Patient Portal<\/option><option value='Request Medical Records' >Request Medical Records<\/option><option value='Billing Question' >Billing Question<\/option><option value='Health Insurance Assistance' >Health Insurance Assistance<\/option><option value='Submit a Complaint' >Submit a Complaint<\/option><option value='Employment Verification' >Employment Verification<\/option><option value='Media Request' >Media Request<\/option><option value='Donation\/Giving\/Foundation Events Inquiry' >Donation\/Giving\/Foundation Events Inquiry<\/option><option value='Student Placements' >Student Placements<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_1_10\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >To schedule a new medical, dental or vision appointment, please call 616.965.8308 or email <a href=\"&#x6d;&#x61;&#x69;&#x6c;&#x74;&#111;&#58;&#110;&#101;wpa&#x74;&#x69;&#x65;&#x6e;&#x74;&#x40;&#99;&#104;&#101;rry&#x68;&#x65;&#x61;&#x6c;&#x74;&#x68;&#46;&#99;&#111;&#109;\">&#110;&#101;&#x77;p&#97;&#x74;&#x69;e&#110;&#x74;&#x40;c&#104;&#x65;&#x72;r&#121;&#x68;&#x65;a&#108;&#x74;&#x68;&#46;&#99;&#x6f;m<\/a>. <\/div><div id=\"field_1_12\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >If you are a current patient and need access to the patient portal or are experiencing technical difficulties with the portal, please fill out the form below. \n\nIf you are a current patient and need to speak to your provider, please call the office where you receive care. Messages sent via the Contact page will not be passed on to any health care provider. If you need to cancel, schedule or reschedule an appointment, please call your health center directly or use the Patient Portal. <\/div><div id=\"field_1_13\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >To request a copy of your medical records, call our Health Information Management department at 616.965.8282 option 3. <\/div><div id=\"field_1_14\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >For questions about online payment, your bill or our <a href=\"\/patient-resources\/sliding-fee\/\">Sliding Fee Program<\/a>, please contact our billing team at 616.965.8282 option 2 or <a href=\"&#109;&#x61;&#105;&#x6c;&#116;&#x6f;&#58;&#x62;&#105;&#x6c;&#108;&#x69;&#110;&#x67;&#109;&#x61;&#105;&#x6c;&#64;&#x63;&#104;&#x65;&#114;&#x72;&#121;&#x68;e&#x61;l&#x74;h&#x2e;c&#x6f;m\">&#98;&#x69;&#108;&#x6c;&#105;&#x6e;g&#x6d;a&#105;&#x6c;&#64;&#x63;&#104;&#x65;r&#x72;y&#104;&#x65;&#97;&#x6c;&#116;&#x68;&#46;&#x63;o&#x6d;<\/a>. When emailing the billing department, please include your account number.<\/div><div id=\"field_1_15\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Cherry Health offers free <a href=\"\/patient-resources\/insurance\/\">health insurance assistance <\/a> to patients and community members. If you do not have insurance or need help understanding your insurance, call 866-299-1339 or email <a href=\"&#x6d;&#97;&#105;&#x6c;&#x74;&#111;&#58;&#x61;&#x66;&#102;&#111;&#x72;&#x64;&#97;&#98;&#x6c;&#x65;&#99;&#97;&#x72;&#x65;&#64;&#99;&#x68;&#x65;&#114;&#114;&#x79;&#x68;&#101;&#97;&#x6c;&#x74;&#104;&#46;&#x63;&#x6f;&#109;\">&#x61;&#x66;&#102;&#111;&#114;d&#x61;&#x62;&#x6c;&#101;&#99;ar&#x65;&#x40;&#x63;&#104;&#101;r&#x72;&#x79;&#x68;&#101;&#97;&#108;t&#x68;&#x2e;&#x63;&#111;&#109;<\/a> to make an appointment with our Health Insurance Assistance team.<\/div><div id=\"field_1_16\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >All complaints can be submitted to <a href=\"&#x6d;&#97;&#105;l&#x74;&#x6f;&#58;c&#x6f;&#x6d;&#112;l&#x69;&#x61;&#110;c&#x65;&#x40;&#99;h&#x65;&#x72;&#114;y&#x68;&#x65;&#97;&#108;t&#x68;&#x2e;&#99;o&#x6d;\">&#99;o&#x6d;p&#x6c;i&#x61;&#110;&#x63;&#101;&#x40;&#99;h&#x65;r&#x72;y&#x68;&#101;&#x61;&#108;&#x74;&#104;&#x2e;&#99;o&#x6d;<\/a> or by calling our Corporate Compliance Hotline at 616.965.8281.<\/div><div id=\"field_1_17\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >To verify the employment of a current or former employee, please email <a href=\"&#x6d;&#x61;&#105;l&#x74;&#x6f;&#58;&#104;r&#x40;&#x63;&#104;&#101;r&#x72;&#x79;&#104;ea&#x6c;&#x74;&#104;&#46;&#x63;&#x6f;&#109;\">&#x68;&#114;&#64;&#x63;&#104;e&#x72;&#114;y&#x68;&#x65;&#97;&#x6c;&#x74;&#104;&#46;&#x63;&#111;m<\/a>.<\/div><div id=\"field_1_18\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p>If you are a member of the media and need to contact us, please connect with our PR firm at the contact below. <\/p>\n<p>Tyler Lecceadone | SeyferthPR | 1-800-435-9539 | <a href=\"&#109;a&#105;l&#116;o&#x3a;L&#x65;c&#x63;e&#x61;d&#x6f;n&#x65;&#64;&#x73;e&#x79;f&#x65;r&#x74;&#104;&#x70;&#114;&#x2e;&#99;&#x6f;&#109;\">&#x4c;&#x65;&#x63;&#x63;&#x65;&#x61;&#x64;&#x6f;&#x6e;&#x65;&#x40;&#x73;&#x65;&#x79;&#102;&#101;&#114;&#116;&#104;&#112;&#114;&#46;&#99;&#111;&#109;<\/a><\/div><div id=\"field_1_19\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >We are excited to receive your donations. Please <a href=\"\/donate\/\">click here<\/a> to learn more about Cherry Health Foundation.<\/div><div id=\"field_1_26\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Cherry Health offers student placements through <a href=\"\/careers\/internships\/\">internships<\/a> and <a href=\"\/careers\/medical-education-opportunities\/\">clinical rotations<\/a> with preferred affiliated academic and health care institutions. You can submit an inquiry regarding student placements by completing the form below.<\/div><div id=\"field_1_20\" class=\"gfield gfield--type-html gfield--width-full gfield_reason_text gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >If none of the other options fit your inquiry type, please fill out the form below to get in touch with us. <\/div><fieldset id=\"field_1_8\" class=\"gfield gfield--type-name gfield--width-full gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\" aria-hidden=\"true\"><span class=\"gfield_required gfield_required_text\" aria-hidden=\"true\">(Obligatorio)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_1_8'>\n                            \n                            <span id='input_1_8_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_8.3' id='input_1_8_3' value=''   aria-required='true'   placeholder='First'  \/>\n                                                    <label for='input_1_8_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>First Name<\/label>\n                                                <\/span>\n                            \n                            <span id='input_1_8_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_8.6' id='input_1_8_6' value=''   aria-required='true'   placeholder='Last'  \/>\n                                                    <label for='input_1_8_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Last Name<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_1_7\" class=\"gfield gfield--type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_7'>Email<span class=\"gfield_required\" aria-hidden=\"true\"><span class=\"gfield_required gfield_required_text\" aria-hidden=\"true\">(Obligatorio)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_7' id='input_1_7' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_9\" class=\"gfield gfield--type-phone gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_9'>Phone<span class=\"gfield_required\" aria-hidden=\"true\"><span class=\"gfield_required gfield_required_text\" aria-hidden=\"true\">(Obligatorio)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_9' id='input_1_9' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_27\" class=\"gfield gfield--type-phone gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_27'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_27' id='input_1_27' type='tel' value='' class='large'    aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_24\" class=\"gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_24'>Location<span class=\"gfield_required\" aria-hidden=\"true\"><span class=\"gfield_required gfield_required_text\" aria-hidden=\"true\">(Obligatorio)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_24' id='input_1_24' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_25\" class=\"gfield gfield--type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_25'>Account Number<\/label><div class='ginput_container ginput_container_text'><input name='input_25' id='input_1_25' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_22\" class=\"gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_22'>Subject<span class=\"gfield_required\" aria-hidden=\"true\"><span class=\"gfield_required gfield_required_text\" aria-hidden=\"true\">(Obligatorio)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_22' id='input_1_22' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_21\" class=\"gfield gfield--type-textarea 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